These days, most households have multiple devices that are connected to the home’s Wi-Fi network, but Wi-Fi enabled devices can be especially confusing for Seniors. Our team will configure a safe Wi-Fi network, ensure all internet-enabled devices are connected, and train senior citizens to do basic actions like connecting a new device and resetting a router.

Wifi Network Setup

We can make your Wi-Fi easy for you to manage. Our experts will assess your router and current setup, ensuring that it is sufficient for your needs. We’ll also alter passwords and network pins to something memorable, yet secure. Finally, we’ll connect every internet-enabled device, including phones, tablets, computers, smart TVs, and more to your network.

Devices We Can Help With

Internet blackouts can be frustrating and confusing, but there are a few simple troubleshooting steps, like resetting the router, that users can take. Our team will teach you the basic steps of getting back up and running when your internet goes down.

Unsure which device is best for you? Our tech installation services team will discuss your needs and source the perfect device for you. Then we’ll complete the full setup, so that your new device is ready to be used and already hooked up to your Wi-Fi network when you open the box.

Senior citizens have unique requirements, apps, and setup specifications. During our device consultation, we’ll discuss disability and impairment requirements, including enlarged text and hearing aid pairing. Additionally, we’ll work with you to decide which apps you need to install, and we’ll create an easy-to-use and well-organized home screen, making all apps easy to locate.

Before leaving you to your own devices, we’ll spend some time covering the basics of your new device with you. Your Silver Concierge expert will show you how to turn on, navigate, unlock, and much more. Essentially, we’ll teach you everything you need to know to get started and begin using your new device independently.

Also, we offer a range of ongoing tutorials, training, and support, so your level of understanding and skills continue to improve so you can make the most of all your internet-enabled devices.

By providing exceptional and empathetic senior tech support, we strive to assist senior citizens in navigating the world of technology, enabling them to adopt and use the tools that will allow them to stay connected and maintain a high standard of living.

Our expert team provides reliable, accessible, and personable IT support for phones, tablets, smart TVs, computers, printers, and home assistants.

We understand and appreciate the challenges faced by seniors, that’s why we’ve made it our mission to bridge the digital divide by offering patient, personalized, in-home tutoring, and support.

Technology has the power to improve the quality of life of senior citizens. It keeps them connected with friends, family, and caregivers, while giving them access to a plethora of important and educational information.

Contact us to discuss your in-home tech support requirements. We’re looking forward to helping you feel comfortable using smartphones, tablets, computers, apps, smart TVs, and more.